Improve incident reporting culture – be curious, add value, and remove waste

At the start of our journey at University Hospitals Coventry & Warwickshire we had relatively low incident reporting rates and staff were telling us that they didn’t hear about the outcome of [...]

Did you know that nearly everyone’s job affects the safety of patients?

For a long time now ‘patient safety’, as a function or area of responsibility within our healthcare organisations, has often ‘belonged’ to a single team or person. The wider system in place has [...]